Beyond


Beyond's latest writings
The Branded Customer Experience – “We never say no"

Colin Shaw urges you to ensure that your branding and marketing activities are aligned with your Customer experience. I work with a client in the North of England. Whenever I visit them I always stay at the same hotel. At this hotel their slogan is “We never say No”. All the employees wear badges saying “We never say no”, and there are even posters and flyers in your room saying the same thing. So ask... (posted by Beyond 6 years 265 days ago.)